![]() You can also see if there is any interference from other gadgets that could disturb your internet connection. When you perform a connection test, you can make sure that your internet is working properly and that there are no problems with the network. Sometimes, all it takes to get rid of network problems of some PlayStation users is a simple network reboot. That said, the first thing that you must do in this situation is to ensure that you restart your modem or router. Having a weak or unstable internet connection can prevent users from accessing the PS Store or develop problems. If you get a “PS Store something went wrong” error message, checking your internet connection may help. You should also check any official social media accounts of Playstation such as Twitter, Facebook or Instagram for any updates on the server status. If the status indicator is green, the network is functional and there are no problems. Simply visit the PlayStation website or conduct a web search for “ PSN server status” to learn how the PSN servers are doing right now. The PlayStation Store cannot be accessed until the servers are back up and operating.Ĭhecking the server status can also tell you if the issue is on your end or the PSN’s end if the error message is specific and the cause is unknown. If more than one person will be using the console at once, signing out of your account will allow each user to access the system with their own unique account and preferences. If you’re having security concerns with your account, such a compromised account or suspicious behavior, logging out of the account can assist. ![]() The issue can be caused by a temporary problem with your account that can be resolved by logging out and back in. You can sometimes fix software bugs that are giving you trouble by logging out of your account and then back in again. It can help to refresh the network connection, which is necessary to access the PSN account. Logging out of your PSN account and logging back in afterwards can remove any faulty data or saved login information that may be the source of the issue. There are a number of situations in which logging out of your PlayStation Network (PSN) account and then back in again will assist fix the PS Store “Something Went Wrong” error. It’s possible that a bug or glitch is to blame, in which case a restart should do the trick. Some PS Store error message in the system software can sometimes be fixed by just restarting the console. Then, unplug the power cable of the console from the outlet for 20 seconds before reconnecting everything. To do that, just press and hold the console’s power button for a few seconds until the white light stops blinking and the console powers off. If you’re having trouble connecting to the PlayStation Store, restarting your network connection by restarting the console first may help. Sometimes, error-causing temporary files or data can be deleted by restarting the console. Restarting your PS4 or PS5 console can result to a lot of positive things. Fix #1: Restart your PlayStation console.
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